FAQS

No, In order to make a reservation with us, we need to have check in and check out dates. (Understandably, the check in date is crucial.)

Yes, you can. However, there may be extra charges.

Depending on your credit history and proof of income during the application, a co-signer option may be offered.

Yes, you will be asked to provide information regarding your immigration (visa) status as well as proof of income. Please be aware that we require a higher deposit for non US citizens and the permanent residents.

State St. & Hillcrest: We offer monthly room rentals. We offer various terms of monthly leases.

No, unfortunately, you cannot. However, you can always make a request and we will try to match it.

If reservation is canceled for any reason 3 days after the reservation is confirmed, you will be charged a $100 cancellation fee.

There is no cancellation policy applied once you checked in. 30 day notice to vacate is required for monthly stay.

Examples of proof of income accepted can be one of the following:

For: US Citizen and Permanent Residents:

Pay stubs: Last 2 months of paystubs
Job offer letter

And:

Bank Statement: Last 3 months of bank statements

Self-employed workers: The last 3 months of bank statements showing that you have a minimum of 4x the monthly rent as a consistent ending balance. The bank statement must be under your name.

Full time students: We accept student loans, student aid assistance, grants, scholarships etc. as your proof of income. Please call us for more details.

Or, show document(s) that prove you can afford to pay the monthly rent.

For International Applicants:

Bank Statement: If you are applying for less than 3 months, provide the last 3 months bank statements showing that you have a minimum of 4x the monthly rent as a consistent ending balance.
Bank Statement: If you are applying for more than 3 months, provide the last 3 months of bank statements showing that you have a consistent balance of 2x the total rent due for the entire duration of your stay.

Proof of income must be under the applicant’s name who will be staying with us. We do not accept Sponsor’s as proof of income. For International applicant, we will only approve applicants for the length of stay that we verified the proof of income for as above.

A $25 application fee and a $100 holding deposit are due at the time of the reservation and will be charged to your credit card. The rest of the charges are due upon check-in.

We accept cashier’s check, money orders, and credit cards (Visa and MasterCard ONLY). We do NOT accept cash or personal checks.

A 3% Service fee will apply for all credit/debit card transactions. ACH payment may
be made beginning of the 2nd month of tenancy.

No, we only accept payments in U.S. Dollars.

Yes, it is refundable upon or after check out. The security deposit is not returned by cash. It must be refunded by a company check if it is paid by cashier’s check and money orders, and it will be refunded to the same credit card if you paid by credit card.

State St. & Hillcrest: For US citizens and the permanent residents, we conduct a credit check and the deposit range is from $500.00 to 2 month’s of rent. If you are non US citizen or permanent residents, the deposit starts from “one month of rent”.

Our Small Studio is approx. 180 sqft., a large and a double room is approx. 220 sqft

Complimentary wireless internet access is available throughout the building. We also have community PC’s for our guests.

Yes, all utilities are included in the rent.

Yes, all our units are furnished.

State St: our units are simply furnished, with twin size or full size beds, a chest of drawers and a wardrobe. The units are also equipped with a TV, a small fridge and a microwave.

Hillcrest: our units are simply furnished, with a full size bed, a chest of drawers and a wardrobe. The units are also equipped with a TV, a telephone, a small fridge and a microwave.

Yes, at all locations, all units have a private bathroom.

No there is not. We have common kitchen/eating area shared by all residents. A limited number of cooking utensils are provided.

Yes, they are included.

There is no air conditioning but there is heating. Portable air conditioner may be optional at an additional cost (limited availability).

No, we do not accept pets.

State St. & Hillcrest: Yes, there are a trolley station and bus stops within close walking distance of State Street. For more information about transportation in San Diego, please go to https://www.sdmts.com/.

State St. & Hillcrest locations in San Diego: A shared ride is the cheapest and quickest way to get to Vantaggio Suites from the airport. It costs you approx. $15-25 to State St, approx. $20-35 to Hillcrest.

No we don’t provide breakfast services.

Yes, we have a parking facility. There is an additional charge of $200 per month or $75 per week for a space. However, our parking spaces are limited and parking reservation is on a first come first served basis.

You must be at least 18 years old to stay with us.

Yes, we have a Facebook fan site for San Diego. We update the fan site constantly with our current events, activities and resident photos. Please become a fan.

Our guaranteed check in time is 3pm. However, you can arrive earlier and leave your luggage at the front desk. There are many restaurants within walking distance. We also have a lounge and PC rooms that you are welcome to use before the check in time.

The front desk is open 24 hours. You can check out any time before 11:00 AM.
However, we recommend you to come see us one day before, between 8:00 AM and 3:00 PM to
finish your paperwork for the check out.

Unfortunately, we don’t accept late check out. Our check out time is by 11am. We recommend you to reserve an extra day if you would like to checkout late. However, we can hold your luggage at the front desk for a few hours after your check out if you wish.